Do you need assistance, a spare part, or technical documentation?


Your operational continuity guaranteed

 

Choosing a piece of Dalmec equipment means investing in the continuity and efficiency of your operations. On this note, you can rest assured that our commitment doesn’t end with delivery: we are there for the life of the product, offering a prompt, professional and effective after-sales service. Our promise is a simple yet fundamental one: we guarantee unbeatable operational continuity, because we know that every minute of downtime in a commercial kitchen means costs and disruption.

Our service is founded on our technical team’s direct expertise and on the widespread coverage of our network of certified partners.

Whatever you need, you can always count on clear and immediate channels to access support: our dedicated support number +39 0422 832679 and specific email address support@dal-mec.it.

Our 100% in-house manufacturing model is also the key to our equally prompt and efficient support. The team on hand to provide you with assistance knows our equipment inside out because they work closely with the same engineers and technicians who designed and assembled it in the first place. This direct expertise means we can accurately diagnose the issue and quickly take action.

Whether you are in need of technical information, maintenance or spare parts, the Dalmec team and network of authorized dealers are set up to deliver a prompt response and permanent solutions. Your peace of mind is our priority.